One for All Alaska Blog

Town Hall With Tom Newins

Posted by Credit Union 1 on Oct 23, 2015 2:27:58 PM

Town Hall with Tom NewinsUpdate: The live-stream has ended, but you can rewatch the town hall here

Tune in right here at 6pm on Wednesday, October 28 for a live-streamed town hall meeting with CU1’s President/CEO, Tom Newins. This is your chance to get the inside scoop on what’s in store for Credit Union 1! Tom will be answering questions submitted by members – so if you have one to ask, let us know in the comments below!

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Topics: From The President, Updates

Online Access System Updates

Posted by Credit Union 1 on Oct 1, 2015 8:24:33 AM

Online Access Status UpdatesYour PFD has Arrived!

UPDATE: Good morning, CU1! Online Access is back. We’re happy to announce that each aspect of this service is now available, apart from the “Alerts” feature which we have temporarily disabled. This has caused old and/or erroneous alerts to be sent to some members’ emails, so please disregard if you spot a strange or outdated alert in your inbox. As always, if you suspect that an alert is fraudulent, please call us to verify!

Happy PFD Day, Alaska! We’re excited that so MANY of you are receiving an extra $2,072 to boost your financial wellness today. Unfortunately, the high traffic of this day also means many folks are trying to access their accounts online simultaneously. As a result, Credit Union 1’s Online Access service is temporarily down – but please rest assured that we’re working quickly to bring it back online for you!

In the meantime, we have GREAT NEWS! Direct deposits of PFDs have reached your account. As soon as Online Access is available again, we’ll let you know so you can sign on and bask in the glory of that nice fat balance. Thanks for your patience, CU1’ers. This day is all about you, and we’re hard at work to help!

Please feel free to leave us a message in the comments below!

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Topics: From The President, Updates

#GivingTuesday and the Power of #CU1LUV

Posted by Tom Newins on Dec 5, 2014 1:59:00 PM

This past Tuesday, “Giving Tuesday,” was a big day for Credit Union 1. In fact, I’d say it was one of the BIGGEST days I’ve witnessed here! Each and every employee at CU1 took part in spreading #CU1LUV across Alaska – and the results were phenomenal. We touched hundreds of Alaskans’ lives on Tuesday with goodwill and the One for All spirit. This combo is the essence of #CU1LUV. It’s what makes our credit union an extremely special place to be!

In case you’re not familiar, Giving Tuesday is a national day of “giving back” that caps off the post-Thanksgiving shopping craze of Black Friday and Cyber Monday. In honor of this philanthropic holiday, Credit Union 1 hatched a huge plan. In each of our branch communities across the state, we took to the streets! Our employees found families in need of grocery money, folks who needed a smile and a warm coffee, individuals struggling through the holiday season – and we #CU1LUV’ed them.

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Topics: Giving Back, From The President

Head and Heart Award: Heather Lewis

Posted by Tom Newins on Aug 18, 2014 5:01:39 PM

If there’s one thing I’ve learned as an employee and now President of CU1, it’s that Credit Union 1 loves to celebrate. When our members land a much needed loan or reach an important savings goal, we celebrate! When we donate funds and volunteer time to our communities, we celebrate!  Today, I’m happy to share a new way we’re celebrating the employees who help make these achievements possible: the Head and Heart Award. Our very first winner? Heather Lewis, a Member Service Officer at Credit Union 1’s DeBarr Branch!

A huge part of our success at Credit Union 1 comes in using our heads to help our members in need. However, smart thinking isn’t the only thing that makes us unique! Each and every day, we help Alaskans with our heads and HEARTS – which is what truly sets CU1 apart. Recently, Heather used her head and heart to help two special members in need:

  • The first, Heather helped with a post-accident auto loan. Her member was without a vehicle and desperately needed to bring her three large dogs to the vet. Heather offered to bring her to the vet, help calm her dogs, and even assisted with some paperwork!
  • The second member, Heather assisted after a bad experience at another institution. With Heather’s help, this elderly member was able to transfer her funds to CU1 with ease and peace of mind. Although this member suffered from severe arthritis, she still delivered a personal thank-you note to Heather for her efforts!
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Topics: From The President